Privacy Policy

This Privacy Policy describes how and when we, MARVEL INVEST PTY LIMITED, Trading as MARVEL INVEST, collects, holds, uses, transfers, discloses and otherwise processes personal information. This Privacy Policy applies to Personal Information that we collect such as through our website, in open for inspection forms, online forms, email and telephone calls. By using our services and our website, you consent to us collecting, maintaining, transferring, using, processing, holding and disclosing your personal information in the manner described in this Privacy Policy.

WHAT IS PERSONAL INFORMATION? When used in this Privacy Policy, the term “Personal Information” has the meaning given to it in the Privacy Act 1988 (Cth) (Act). In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered Personal Information.

WHAT TYPE OF PERSONAL INFORMATION DOES MARVEL INVEST COLLECT AND HOLD ABOUT ME? Marvel Invest may collect any of the following information about you if you are a current or prospective landlord or purchaser of real estate or if you visit our website or make an enquiry with us via another method: • contact details (including, name, address, telephone number and email address); • credit card and payment details; • financial information, including assets, liabilities, income, outgoings, spending patterns and credit reference reports; • desired property ownership details; and • details of properties sold or acquired by you.

HOW DOES MARVEL INVEST COLLECT PERSONAL INFORMATION ABOUT ME? Marvel Invest collects your Personal Information directly from you unless it is unreasonable or impracticable to do so. We may collect Personal Information from you in various ways, including when you write to or email us, when you access and use our website and during conversations between you and our representatives.

Marvel Invest may collect information about you from the following third party sources:

• various databases in the public domain such as Telstra White Pages, Australia Post DPID database, NSW Land Registry Services or other property databases; and • referrals and recommendations from existing clients of Marvel Invest.

WHAT HAPPENS IF WE CAN’T COLLECT YOUR PERSONAL INFORMATION? If you do not provide us with the Personal Information described above, some or all of the following may happen: • we may not be able to provide our services to you, either to the same standard or at all; • we may not be able to provide you with information about services that you may want, including information about new properties that are available for purchase; or • we may be unable to tailor the content of our website to your preferences and your experience of our website may not be as enjoyable or useful.

WHY DOES MARVEL INVEST COLLECT, HOLD, USE AND DISCLOSE YOUR PERSONAL INFORMATION? Marvel Invest collects this information for a range of purposes including: • to enable Marvel Invest to provide you with the services and/or products that you may require from us such as to facilitate your purchase of a property; • to comply with local, state and federal legislation or regulations, including with respect to real estate property sales and related administration; • to enable Marvel Invest and its third party partner businesses to assist you with related or ancillary services, as required; • for our internal administrative, marketing, planning, product development and research requirements; • to update Marvel Invest’s records and keep your contact details up to date; • to deal with your queries or customer service issues promptly, whether by email, telephone or mail; • to keep you up-to-date with services we think would be of particular interest to you; • to conduct relevant business processing functions; and • to process and respond to any complaint made by you.

Your Personal Information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

HOW DOES MARVEL INVEST USE THE PERSONAL INFORMATION HELD ABOUT ME? Any Personal Information about you that Marvel Invest collects and records will only be used or disclosed by Marvel Invest for the purpose of: • compliance with obligations under real-estate regulations and laws applicable for all states in Australia; • helping Marvel Invest efficiently and effectively deliver and improve on products and services; • any other purpose if you would reasonably expect Marvel Invest to use or disclose that Personal Information for that other purpose and that other purpose is related to the purpose for which the information is collected; • to provide you with access to protected areas of our website and to assess the performance of our website and to improve the operation of our website; • growing our business and conducting our business processing functions including sharing Personal Information within the Marvel Invest company and its Personnel; • for Marvel Invest’s marketing purposes; • for Marvel Invest’s administrative, planning, product or service development, quality control and research purposes; and • complying with any legal, contractual or statutory obligations.

Marvel Invest may also use or disclose the information it collects for any other purpose specified to you at the time of collection. If Marvel Invest wishes to use or disclose any of your Personal Information in any other ways than described above, Marvel Invest will not do so unless it: • has your express consent to do so; • has reasonable grounds to believe that the use or disclosure is necessary to prevent a threat to life or health; or • has reasonable grounds to believe that the use or disclosure is required by law or to enforce the law.

Marvel Invest may change this Privacy Policy from time to time. Any updated versions of this Privacy Policy will be posted on our website and will be effective from the date of posting.

This privacy policy was last updated on 25 August 2022.

Postal address

Suite 1.11/1 Tudor Street

Newcastle West NSW 2302

Email us
projectsmr@marvelinvest.com.au

Call us
02 9782 2202

Corporation Licence 1375710

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